Refund & Cancellation Policy
Last updated: July 2026
This policy explains how billing, cancellations and refunds work for Money Tamed, provided by Dave Stanton — The Money Dad (ABN 24 683 142 118) (“we”, “us”, “our”). It forms part of our Terms of Use.
The free tier is free
Money Tamed's free tier is free forever. There's nothing to pay, and nothing to refund.
Your 30-day Pro trial
New members can try Money Tamed Pro free for 30 days. We don't collect card details to start the trial, so you are never charged during it. If you don't choose to upgrade, your account simply moves to the free tier when the trial ends — no charge, and nothing you need to do.
Pro subscription
If you choose to continue, Money Tamed Pro is a paid monthly subscription, billed to the payment method you provide at that point. The current price is always shown before you subscribe, so you'll know exactly what you're agreeing to.
- Cancel anytime. You can cancel from the billing portal (see below) or by emailing us. Once you cancel, you won't be billed again, and your Pro access continues until the end of the month you've already paid for.
- Monthly fees already paid are generally not refunded, because you've had access to Pro for that period. Cancelling stops future payments; it doesn't refund the current month.
- Changed your mind early? If something's not right, email us within 14 days of your first Pro payment and we'll refund that payment in full — no fuss.
If something's wrong with the service
If Money Tamed isn't working as described, please tell us first — we'd rather fix it. If we can't put it right in a reasonable time, we'll refund you for the affected period.
Manage or cancel your subscription
Update your card, view invoices, or cancel anytime — enter the email on your account and we'll send you a secure link.
Manage your subscription →Prefer email? Write to [email protected] from the address on your account and include it in your message so we can find you quickly. We aim to respond within 2 business days.
Your rights under the Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Nothing in this policy limits or replaces those rights. If there is a major failure you are entitled to a refund or replacement, and to compensation for other reasonably foreseeable loss or damage. If the failure is not major, we're entitled to a reasonable time to fix the problem, and if we can't, you can seek a refund. These rights sit on top of anything offered above.
Chargebacks
If you have a billing concern, please contact us first — most issues are sorted in a day or two. Raising a chargeback with your bank before contacting us can suspend your account while it's investigated.
Email: [email protected]
ABN : 24 683 142 118
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